General Practice

80% of ezyVet practices are general practices*

That means ezyVet already knows exactly where a general practice’s day tends to fall apart.

Disconnected tools

Running a general practice means handling clinical and administrative work across appointments, diagnostics, billing, and client communication. When those systems don't connect, the gaps get filled manually.

Re-entering the same information in multiple systems
Searching for missing lab results or charges
Managing client communication scattered across tools
Staying late to sort out end-of-day reconciliation

One connected system

ezyVet connects the day's work from check-in through billing and follow-up. Information moves automatically.

Patient information entered once, reflected everywhere
Lab results land in the record and invoice automatically
Communication that syncs back to the record automatically
End-of-day reconciliation in minutes

Call Mrs. Chen - Bella's labs came back

Attach lab results to Hazel's record

Make up forms for tomorrow's surgeries

IV charge missing from Chloe's invoice

Add yesterday's texts to Buster's record

Check if Sassy's UA results came in

Follow up with Goldie's owner - surgery

Invoice #4521 - missing vx charge

Notes missing from Max's optho recheck

Check if imaging report is in the system

Call tomorrow's appointments

The same connected day, whatever’s on the schedule

Wellness visits, refills, sick-pet exams, and surgery days all look different, but they run through the same connected day, so nothing gets rebuilt or re-entered, no matter what’s on the schedule. That’s what over 20 years of building specifically for general practices looks like: ezyVet can help tackle whatever the day throws at you (or on you).

Wellness and vaccines

Reminders, booking, diagnostics, and follow-up, connected end to end.

Refills & rechecks

Chronic care and refill requests with reminders tied to the record.

Sick-pet exams

Diagnostics, procedures, medications, and related charges captured as care happens.

Dentistry and surgery

Estimates, anesthesia records, procedures, and discharge instructions in the same record from prep through recovery.

Built for the way general practices run

General practices can take advantage of all of ezyVet’s features and capabilities, but a few make the biggest difference for GPs, specifically.

Front desk veterinary staff pointing at ezyVet UI

Charges that keep up with care

Automated Billing Triggers automatically capture charges as you record your notes, treatments, and diagnostics. When the client checks out, their invoice reflects everything that happened in the room.

Preventive care that surfaces at the right time

Standards of Care use species, age, and clinical criteria to prompt the right care at the right time, with reminders running automatically.

Results back in the record automatically

Order diagnostics in ezyVet and results come back through IDEXX VetConnect PLUS directly into the patient record, with billing aligned automatically.

Veterinary staff on the phone looking at ezyVet scheduling screen

Client communication that doesn't live outside the record

Vello keeps appointment confirmations, prep instructions, conversations, and feedback synced into the ezyVet record automatically.

We could tell you general practices love ezyVet, but it’s better coming from the people who run them.

“The software system that you use is the centerpiece to your practice, so you need to pick it very wisely. I think we chose very wisely when we chose ezyVet."

Powered by IDEXX. Proven in practice.

ezyVet is delivered by the same company behind the diagnostics many practices already run every day. That’s more than 40 years** of IDEXX innovation and veterinary experience shaping ezyVet today.

Switching from another system

ezyVet's onboarding team handles data migration, setup, and training with a structured plan from start to go-live.

See how ezyVet fits your general practice

*based on an analysis of ezyVet practice types; data on file at IDEXX
**IDEXX was founded in 1983

Individuals appearing in photographs or video content on this website may have received nominal consideration in connection with their participation.